Philosophy

PHILOSOPHY

Our focus on research and development ensures that we can provide leading edge technology to the healthcare market.

We maintain a close relationship with industry players to ensure that our products comply with and support the latest thinking in medical practice management and healthcare delivery.

Our software products are not sold to our customers but licensed for use at a competitive monthly charge. This enables us to retain control of the software functionality and, in a rapidly changing environment, affords the user peace of mind in the knowledge that software maintenance and upgrades are taken care of.

Customer service is a key piece of our business strategy and we realise that without the support and commitment of our customers we cannot have a successful business. Our regional service centres and dealer network operate from a principle of wanting every customer to enjoy that unique Med-e-Mass experience.